Terms & Conditions

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically for the use of the online store Merlapack.gr. Make sure you agree with the following terms and conditions because your further use and browsing of the above Merlapack.gr website implies your express and unconditional consent and agreement with them.

Merlapack.gr is a website that operates under the responsibility of the company “MERLA MARIA & CO. LTD” and its terms of purchase are governed by Law 2251/1994 (Α΄ 191), as applicable, on Consumer Protection.

Terms and changes

The Merlapack.gr website reserves the right to modify or renew these terms and conditions according to its needs and business ethics. Merlapack.gr undertakes the obligation to inform users of any modifications as well as any change, through this website. Also, Merlapack.gr reserves the right to change the content of the website (indicatively, the photo, description, etc. are mentioned), without prior warning.

Information and products provided

The Merlapack.gr website is committed to the quality, completeness and validity of the information listed on its pages, both with regard to the exact information displayed and the services provided, subject to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website due to force majeure. At the same time, it reserves the right to change the content of the website, without prior warning at any time and for these changes to take effect from the moment they are made and immediately published on the internet.

User responsibility

The users of the Merlapack.gr website declare and accept that they will not use it or its content in any way illegal, immoral, offensive and malicious manner. They also declare that the information provided by them when using the website and its contents is absolutely accurate and correct. Finally, they declare that they assume all responsibility for the use of the website and their account, by persons not authorized by them, as well as the compensation for any damage caused by this use, to Merlapack.gr and/or to any of its other partners.

Limitation of Liability

The Merlapack.gr website is not responsible for any errors in colors, features or photos. It is also not responsible towards users/customers, for damages that may arise from the execution/or non-execution of their order. It also reserves the right to deliver the goods in cases of force majeure. At the same time, the Merlapack.gr website provides the content (eg information, names, photos, illustrations) and the services available through the website exactly as they are. Under no circumstances is the Merlapack.gr website liable for any legal or civil and/or criminal claims nor for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, details, data, lost profits, monetary satisfaction, loss of customers, business interruption, etc.) from website visitors or third parties for reasons related to the operation or non-operation and/or use of the website and/or inability provision of services and/or information available from it and/or from any unauthorized interference by third parties in services and/or information available through it.

User-customers are solely responsible for evaluating and choosing the services offered by the website and Merlapack.gr bears no responsibility in relation to the correctness of the choice of users, or any incompatibilities between services provided by it.

Force majeure

If for reasons of force majeure (e.g. bad etc.weather conditions, strikes, etc.) it is not possible to deliver the services to you within the predetermined time, we will inform you, so that you can tell us if you wish, under these conditions, to complete your order.

Personal data protection

In order to ensure the possibility of communication and information with you, you will be asked to provide the necessary personal information in order to certify the your identity and that your transactions are carried out with the necessary security. The information you will be asked for is your name, email address, your business details, and your phone number.

Merlapack.gr is committed to the protection of the personal data of its website users and customers in compliance with Law N .2742/97 on the protection against the processing of personal data, while under the personal data protection law you can have access to them whenever you wish. The personal data that you declare on the Merlapack.gr website is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. Your personal information will not be given under any circumstances to other companies or entities without your permission.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the legislative provisions in force at any given time. The customer has, within the framework of telecommunications privacy legislation, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.

The Merlapack.gr website operates in accordance with the applicable Greek and Community legislation and keeps your personal data securely as long as period of time you are registered in a service of Merlapack.gr which are deleted after the end of the business relationship in any way.

Merlapack.gr provides the possibility to any user who no longer wishes to use the website and the services provided by it , to submit a request to be deleted from his file. In this case the user’s personal information and data are deleted and cease to be used.